General support
Questions about the platform, models, generation quality, or anything else that does not fit neatly into another category.
support@fckexpensive.ai We answer humans
Get in touch. We are actually here.
No bot maze. No ticket queue with a six-day turnaround. Real people, real answers. We aim to respond to all support queries within one business day.
Billing and credits
Issues with charges, credit balances, subscription changes, refund requests, or payment disputes.
billing@fckexpensive.aiPrivacy and data requests
Requests to access, correct, export or delete your personal data. GDPR, UK GDPR and CCPA requests handled here.
privacy@fckexpensive.aiLegal and compliance
Copyright claims, DMCA notices, legal correspondence, abuse reports, and regulatory matters.
legal@fckexpensive.aiPartnerships and press
Business partnerships, agency deals, media inquiries, and integration opportunities.
hello@fckexpensive.aiBug reports
Found something broken? Something displaying incorrectly, a generation that failed, or a billing discrepancy? Tell us.
bugs@fckexpensive.aiResponse times
What to expect when you reach out.
Support queries
We aim to reply within 1 business day. Complex generation or account issues may take up to 2 business days.
Billing disputes
Acknowledged within 24 hours. Resolved within 5 business days for most cases.
Data requests (GDPR)
We will acknowledge your request within 72 hours and fulfil it within 30 days as required by law.
Legal correspondence
DMCA notices actioned within 2 business days. Other legal correspondence acknowledged within 5 days.
Registered business
The legal bit you sometimes need to know.
For formal legal correspondence, invoicing, data protection requests, and any matter requiring a physical or official address.
Registered name
FCK Expensive AI is a product of FGX Studios (Pty) Ltd, registered in South Africa.
Registered address
FGX Studios (Pty) Ltd
Cape Town, Western Cape
South Africa
Data controller
For GDPR, UK GDPR and CCPA purposes, FGX Studios (Pty) Ltd is the data controller responsible for your personal data.
VAT and tax
Our services are provided from South Africa. Pricing is shown exclusive of applicable local taxes. EU and UK VAT reverse charge may apply to business customers.
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